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Orange defends iPhone streaming limits

Posted 5th November 2009 at 10:51am by Jonathan Leggett

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Orange has moved to reassure potential iPhone buyers over concerns that streaming content would be heavily restricted on its contracts.

Earlier this week, it emerged that the network’s terms and conditions for iPhones include a clause stipulating a monthly 750MB download cap.

The usage limit raised fears that use of popular streaming applications and services, such as YouTube and Spotify, would be heavily restricted.

One site calculated that the limit, which apparently soley applies to non-Orange services, would only allow iPhone users to stream around 13 hours of music per month.

However, Orange has now attempted to allay consumers' fears ahead of the launch of Apple mobile phones on the network.

Orange spokesman Conor Maples said: "We have had iPhone in other European countries for a while now & research shows the average user uses less than 200MB per month.

“750MB is actually quite a lot of Mobile Data too—it’s about five hours of video downloaded from YouTube, 75,000 mobile web pages or 30,000 normal web pages, it’s 250 full music tracks (if an average a track is about 3MB) or 1500 mobile games.”

The controversy over the download restrictions comes after a number of customers expressed disappointment that the price points of Orange’s iPhone contracts were in line with those of the handsets’ current UK exclusive carrier O2.

It had been hoped that increased competition in the market would result in cheaper prices for the high-end phones.

More news on: Orange, iPhone, iPhone 3GS

5 Comments

  • 1

    CA, 5th November 2009.

    It would seem like the office of fair trading should be investigating the cartel like behaviour of Orange and O2 at maintain the current pricing. Usually, competition causes prices to drop!

    Reply
  • 2

    HM, 5th November 2009.

    If you look at 02's cap it's 250MB and has been from the beginning!!! The fuss is all for nothing, 750 is loaadss

    Reply
  • 3

    Pan, 5th November 2009.

    I second the above!!!

    Reply
  • 4

    mccdyl001, 6th November 2009.

    The 250mb might be on non-iphone tarrifs, but O2's cap on the iPhone price plans is officially 2 gigabytes a month. That said, in reality they have never enforced that to people who go over that so in effect it really is unlimited.

    Reply
  • 5

    Morgan Swift, 6th November 2009.

    750Mb is a joke whatever he tells you. O2 must be rubbing their hands.

    Reply

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